Notices
Document type
Detailed guide
When to use
Use this pattern to design an excise, Soft Drinks Industry Levy or VAT notice that includes force of law - for examples see:
- Receive goods into and remove goods from an excise warehouse (Excise Notice 197)
- Soft Drinks Industry Levy returns and records (notice 2)
- Refunds of UK VAT for non-UK businesses or EU VAT for UK businesses (VAT Notice 723A)
Find out how format text that has force of law.
How it works
Soft Drinks Industry Levy
Title format
Description (notice xx)
Excise and VAT only
Title format
Description (Excise Notice xxx)
Description (VAT Notice xxx)
Details
Add the following text to the end of the guide.
## Your rights and obligations
Read the [HMRC Charter](https://www.gov.uk/government/publications/hmrc-charter) to find out what you can expect from us and what we expect from you.
## Help us improve this notice
If you have any feedback about this notice email: <contact for business area>.
You’ll need to include the full title of this notice. Do not include any personal or financial information like your VAT number.
If you need general help with this notice or have another question contact the [add link to relevant contact page].
## Putting things right
If you’re unhappy with HMRC’s service, contact the person or office you’ve been dealing with and they’ll try to put things right.
If you’re still unhappy, find out [how to complain to HMRC](https://www.gov.uk/complain-about-hmrc).
## How HMRC uses your information
Find out [how HMRC uses the information](https://www.gov.uk/government/organisations/hm-revenue-customs/about/personal-information-charter) we hold about you.Collection pages
For excise add the guide to the relevant collection page:
- Excise notices: alcohols
- Excise notices: tobacco products
- Excise notices: oils
- Excise notices: storing and moving goods
- Excise notices: gambling duties
For VAT add the guide to both the alphabetical and numerical collection page:
Do not create a public change note.