Customs information papers

Document type

Publication: policy paper (with an HTML attachment)

When to use

Use this pattern to tell users about upcoming changes in HMRC's customs policy.

Do not create a new customs information paper if the request includes content that should be included in new or existing guidance.

You should:

  • review the request
  • check to see if there's existing content, contact app or service availability page
  • discuss and work with the subject matter expert to strip out the guidance content
  • update the correct parts of the GOV.UK content

Where possible use public change notes to notify users of a content change rather than a customs information paper. But if there's still a need to create and publish the customs information paper to let users know that something has changed:

  • point them to the updated guidance
  • do not include any of the actual changes in the customs information paper

When not to use

Do not update a customs information paper after it's been published, unless it's to correct a typo. A new one must be issued.

How it works

Publication

Title

Description (CIP #)

Example: Goods arriving in Great Britain without an import declaration (CIP 1)

Summary

Example of a summary: HMRC’s policy for importers who have unintentionally received goods from 1 January 2021 to 31 December 2021 in Great Britain, before they’ve had the opportunity to declare them.

HTML attachment

Title

Use the same title as the publication.

Body text

Enter the contents of the customs information paper.

Collection page

Add the document to the Customs information papers collection page. Do not create a public change note.