Forms > Using a detailed guide

Document type

Detailed guide

When to use

Before you use this pattern, you should check which document type to use, to decide if you should use a publication instead.

How it works

G-Forms

G-Forms are hosted on https://tax.service.gov.uk. Depending on the design of the detailed guide, use either an inline link or a green button.

These forms will not require an accessibility statement.

Open Document Formats

If the form is in Open Document Format it will not require an accessibility statement.

You must use the publication box !@n markdown in Whitehall.

Print and post forms

These will be hosted on https://public-online.hmrc.gov.uk/lc/content/.

If the form is print and post, include the following markdown:

s1. You need to open and complete this form online. As you cannot save your progress, you may want to get all your information together before you start.

s2. Fill in [name of form](LINK).

s3. Print and post it to HMRC, using the postal address shown on the form.

^This file may not be suitable if you use assistive technology – such as a screen reader. If you need a more accessible format email <different.format@hmrc.gov.uk> and tell us what format you need. It will help if you tell us what assistive technology you use. Read the [accessibility statement for HMRC forms](https://www.gov.uk/guidance/accessibility-statement-for-hmrc-interactive-forms).

You should check with the DFOM (Digital Forms and Outbound Mail) team if you need to include the following:

If the form does not open, then [contact the Online services helpdesks for more help](https://www.gov.uk/government/organisations/hm-revenue-customs/contact/online-services-helpdesk).

PDF forms that can be completed on-screen

You must use the publication box !@n markdown in Whitehall to attach the PDF form.

Do not tick ‘Attachment is accessible’ – as the attachment must always have the ‘not suitable for assistive technology’ callout.

If the form is in PDF format, include the following markdown:

## How to complete the form

You need to:

s1. Download and save the form on your computer.

s2. Open it using the [the latest free version of Adobe Reader](http://get.adobe.com/uk/reader/).

s3. Complete it on-screen.

!@n

Read the [accessibility statement for HMRC forms](https://www.gov.uk/guidance/accessibility-statement-for-hmrc-interactive-forms).

^It may not work it you try to open it in your internet browser. If the form does not open, then contact the [Online services helpdesks] (https://www.gov.uk/government/organisations/hm-revenue-
customs/contact/online-services-helpdesk) for more help.

Welsh translation

If the form is not translated into Welsh and is applicable in Wales, include:

Email HMRC to [ask for the form in Welsh (Cymraeg)](https://www.gov.uk/government/organisations/hm-revenue-customs/contact/welsh-language-helplines#email).

If the form is translated into Welsh, you do not need to include this in either the English or Welsh version.